We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Blog - Category

What is the Deal with Anal Glands?

Based on the name alone, anal sacs (more commonly known as anal glands) may not be something you want to know much about. But at some point, in most dogs’ lives (and some cat’s), they may need their anal sacs expressed.

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Recognizing Signs of Kidney Disease In Your Pet

A common question we get asked here at Van Isle Veterinary Hospital when it comes to an ageing pet is: When do we need to be concerned about kidney disease?

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Biking and Running With Your Canine Companion

Did you know that dog owners exercise on average 300 minutes per week compared to non-dog owners who exercise only 186 minutes per week? Thankfully, living on beautiful Vancouver Island, we can get outside and exercise pretty much 12 months of the year!

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What Happens After I Drop My Pet Off For Surgery?

Almost every pet receives an anesthetic at least once in its lifetime. Whether as a puppy or kitten is to be spayed or neutered or later in life due to an injury or illness; the thought of having your cherished companion under a general anesthetic can be worrisome for many pet owners.

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Allergy Diets and Your Pet

For anyone who has ever experienced a pet with food allergies, you know just how frustrating it can be to find the right diet to suit your pet’s needs.

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Blog

Get a Cupcake and Support BC Animals in Need During Treat Week (Feb 24 - Mar 1, 2020)

Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, March 19, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.334.8400. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are OPEN and temporarily operating as a 24-hour hospital.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Van Isle Veterinary Hospital