We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Living on Vancouver Island comes with many perks, one of those perks is not having to worry about heartworm infestations without pets. That being said, there are still areas within BC where heartworm is prevalent. You should always discuss heartworm with your veterinarian if travelling with your pet; especially if you plan on escaping south of the border this winter!
Although we do not see incidences of heartworm here on Vancouver Island, symptoms would include a chronic cough along with exercise intolerance and is typically associated with a history of travelling.
How do dogs get heartworm?
Dogs can contract heartworm from mosquitos which have taken a blood meal from an already infected dog.
What are the treatment options for Heartworms?
The best treatment for heartworm is prevention! There are several great products available through your veterinarian, many of which also work on fleas and other internal parasites. If travelling to a heartworm area, it is recommended to treat your dog with a monthly preventative such as Revolution or Advantage Multi (administered topically) or orally with Interceptor. It is also recommended to do a follow-up treatment within 30 days of returning from a heartworm prevalent area.
Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!
Our team of doctors felt it was important to get back to performing your pet’s much needed regular services. In order to do so safely, we had to once again change the way we do business.
We are OPEN with the following hours:
Monday - Friday: 8:00 am - 8:00 pm Saturday & Sunday: 8:00 am - 5:00 pm
We are continuing to expand our hours to better serve our clients and social distance our team with 1 vet and 1 tech here until 11:00 pm, 7 days a week.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Van Isle Veterinary Hospital