We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Although nail trims may seem like a quick and easy job, in reality, nail trims can be a hair pulling experience for both the owner and your dog. It all depends on your dog’s temperament and your comfort level with the task at hand. The biggest fear for many dog owners is being scared of cutting the quick, causing their pet to bleed. And for good reason too because It can hurt! The quick is the blood supply and nerve that feeds the nail bed. For some dogs, once they’ve experienced the pain of cutting the quick they never forget it, making future nail trims next to impossible.
Your dog’s lifestyle will determine how often the nails need to be trimmed. Dogs who spend the majority of their days running in the woods, or chasing a ball on the beach, will naturally wear down their nails and require less frequent nail trims. Smaller breed dogs who prefer a more pampered life on the couch will require regular nail trim. Age can be a factor as well. Older dogs who suffer from the aches and pains of arthritis often need their nails trimmed more often than younger, more active dogs. Trimmed nails will also make waking and getting around easier for your senior dog. Typically, we recommend you check your dog’s nails at least once a month to see if they need trimming. The longer the nail grows, the longer the quicks grow (where the blood supply and nerve enter the nail bed) and this will make them harder to maintain and cut.
Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Friday, March 19, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.334.8400. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are OPEN and temporarily operating as a 24-hour hospital.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Van Isle Veterinary Hospital