Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here. Open 7 days a week
Pictured below with Craig Daniell – CEO, BCSPCA and Jennifer Gore – President BCSPCA.
“The team at Van Isle Veterinary Hospital in the Comox Valley always goes above and beyond to help the animals in the BC SPCA’s care. Since opening their doors in 2001, the entire team has been strong advocates for homeless and abused animals. They generously donate their time or provide significantly discounted prices to the SPCA and regularly work overtime on BC SPCA animals at no cost. Their dedication to the community’s most vulnerable animals and their ongoing support has helped save so many animal lives. Van Isle Veterinary Hospital staff have fostered animals, assisted with animal cruelty seizures and even professionally groomed SPCA animals at no charge. In addition, the hospital sponsors and supports BC SPCA fundraising events each year.” – BCSPCA
“We are thrilled to see them provincially recognized for the work that they do right here in the Comox Valley for our community’s animals” – Emily Priestly, Comox SPCA
“Supporting our community and helping local animals in need is a culture we’ve easily embraced. Not only do we take pride in what we do, but working alongside the SPCA has become a part of our identity over the past 16 yrs. We enjoy any opportunity to support our local shelter and sick or injured pets through local fundraisers such as our annual National Cup Cake Days (thank goodness we have Sherry – our animal health technician/cupcake baker extraordinaire!), Paws for a Cause gold sponsors, open houses, the Pet Smart Grant, SPCA kids camps and even the use of our own Oscar Fund to help those special cases and pets who need some extra TLC. We look forward to working together for many years to come ” – Candice Pacholuk, Manager, VIVH
Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are very excited to welcome you back into our lobby! We have put some important safety measures in place to help keep our clients and our team safe.
We will continue to offer curbside service for any client who requests it.
Masks or face coverings are required to enter our hospital. If you do not have a mask, we can supply one for you. If you are unable to wear a face mask or face covering, we can still offer your pet the same great care and attention through our curbside service.
To comply with social distancing, we ask that only one "pet parent" enter the hospital during their appointment. You will be asked to sanitize your hands as well as a few screening questions prior to entry.
We are able to accommodate one client at a time in our retail/prescription pick up area. We kindly ask that you wait outside in our designated, covered waiting area until it is safe to enter. Thank you for your patience while you wait at a safe distance. Don't worry; we will be there to assist you and get you what you need!
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store”.
3. ONLINE ORDERS
The use of our online store for easy ordering, payment and delivery of our pet's food, flea and tick medications. Orders over $100 can be delivered to your home for free! CLICK HERE
4. OPERATING HOURS
During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!
Our team of doctors felt it was important to get back to performing your pet's much needed regular services. In order to do so safely, we had to once again change the way we do business.
We are OPEN with the following hours:
Monday - Friday: 8:00 am - 8:00 pm
Saturday & Sunday: 8:00 am - 5:00 pm
Thank you for your patience and understanding, and we look forward to seeing you and your furry family members again!
- Your dedicated team at Van Isle Veterinary Hospital