We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Open 24 Hours a Day

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250.334.8400

Being a Vet Assistant

Here at Van Isle Veterinary Hospital, we provide a broad spectrum of treatments and procedures. On average, between our veterinarians and animal health technicians, we treat over 85 patients per day. Within our facility, we have a double surgical suite operating room, dental centre, digital x-ray and ultrasound services, endoscopy, large treatment area, pharmacy, in-house laboratory, rehab facility, and cat and dog wards.

Jodi Puppy

We are here for our clients seven days a week, working late into the evenings Monday to Friday. For a facility such as this to operate efficiently and effectively while maintaining quality care to each patient, we have a large and talented team of individuals running the show. Among these individuals, are crucial (and often unseen) group of individuals. These are our fantastic Vet Assistants.

Shyana

The role of being a vet assistant is a complex and essential part of our business, and we’d like to take this opportunity to extend a heartfelt THANK YOU to these truly special team members. These are the people who are hands-on with your beloved companion when they are admitted or taken to our treatment area and make sure your pet gets that extra belly rub or scratch behind the ears they need while in our care.

Andy Beau

Often our assistants are referred to as ‘runners’ because as the name indicates, these staff members are often running to help whomever, wherever and whenever needed. They do the unsung tasks that are sometimes overlooked, but so key to the successful operation of our hospital. The role of the vet assistant includes euthanasia, overall hospital cleaning, keeping up with laundry, equipment maintenance, surgical instrument sterilization, cleaning kennels, walking, feeding, making sure our patients have access to fresh water, handling pets appropriately so our veterinarians and technicians can safely perform their treatments, assisting with surgical procedures, blood draws, and did we mention all that laundry?!

Maya

At Van Isle Veterinary we are lucky enough to have a team of more than ten people who take on this important role and are dedicated to the care of your pets and the efficient operation of our hospital. If you think you have what it takes to be an amazing vet assistant or would like more information on the role, contact your local veterinary hospital for valuable resources and advice.

We LOVE our Vet Assistants… We sure wouldn’t last a day without you!

Written by: Van Isle Veterinary Hospital

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Get a Cupcake and Support BC Animals in Need During Treat Week (Feb 24 - Mar 1, 2020)

Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, March 19, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.334.8400. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are OPEN and temporarily operating as a 24-hour hospital.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Van Isle Veterinary Hospital