We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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250.334.8400

Halloween Is Just Around the Corner, Are You “Pet Ready” for the Big Night?

This Halloween, we want to make sure your pets have a safe and fun evening. Here are a few simple tips to help get you through the night!

Keep your pets indoors – The streets can be a scary place for your pet on Halloween night. Try keeping your pet in a secured room, in a cozy bed with the radio on to help alleviate any anxiety. Cats are at a much higher risk of getting hit by vehicles on Halloween night while spooked and running away from ghosts and goblins. Drivers can also become distracted while admiring costumes and paying close attention to the kids on the sidewalks.

Be ready at the door – Ringing doorbells and all that knocking can send your pet through the roof on a calm day, let alone multiple times in a single night! By staying close to the door, you can greet many young, excited trick or treaters before they reach the doorbell.

Hide the treats! – Many Halloween goodies can be toxic to our pets. Ensure all candy, chocolate, chips and toys are up high and out of reach.

Keep costumes safe – It can be fun dressing up our pets this time of year. There is nothing cuter than a pug in a bumblebee costume or a Tinkerbelle English Mastiff! However, be mindful of your pet and make sure they actually like to dress up. Our fun should never be at the expense of our pet’s comfort and safety. Pets can overheat, become entangled, and even ingest pieces of their costumes which can have a negative consequence.

Avoid Burns – Be careful around jack-o-lanterns, bonfires and sparklers. This is not only frightening for most pets but can cause burns if your pet gets too close. It is especially dangerous when your pet is in costume and is less familiar with their immediate surroundings.

Written by: Van Isle Veterinary Hospital

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Get a Cupcake and Support BC Animals in Need During Treat Week (Feb 24 - Mar 1, 2020)

Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, March 19, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.334.8400. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are OPEN and temporarily operating as a 24-hour hospital.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Van Isle Veterinary Hospital