Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
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Helpful Tips for the Pet Sitter!

The holidays and winter months tend to be a busy time of year for Comox Valley “snow birds” seeking out a sunny beach south of the border.  However, these past few exceptionally, (record breaking), Rainy months have been taking its toll on all of us.  A warm, DRY, exotic location might just be what the doctor ordered! Sounds like the perfect solution to our rainy day blues, right? Unfortunately, hopping on a plane last minute can be a challenge if you have pets at home. Leaving your beloved pet behind during your travels can be difficult, even heartbreaking. Here are some tips to help lessen the worry during your travels.

Find a good pet sitter. If you are not sure where to start, talk to friends, family members, dog trainers or your family veterinarian who may have a list of names or pet sitting companies they can share with you. Once you are comfortable with your choice of caretaker, think of the things that you need to prepare for your time away.  Naturally, you are going to leave the essentials – your emergency contact information, the phone number and address of your veterinarian, your pet’s medication and feeding schedule. Let’s look at how you can go above and beyond to ensure your pet’s “stay-cation” goes smoothly. 

  1. Write It Down

Providing a loving environment for your pet may seem intuitive to you, but recalling every detail can be a challenge. Write out your pet’s daily routine. Your pet likes routine and breaking out of that can cause some anxiety. Little things like daily trips to the mail box before breakfast or a Sunday car ride to your favourite coffee shop for a doggy treat are all part of your pet’s “normal” routine. This is something that your pet sitter may be able to continue in your absence. Leave your vet’s information in a visible spot that can be seen easily in case of an emergency. A letter to your vet giving permission for your pet sitter to treat and that you will be responsible for the bill is also helpful. Please be specific in this letter. Express what to do in the case of a traumatic injury or acute illness. Is there a monetary limit on heroic measures? What are your after-care wishes in the unfortunate event that your pet passes while you are away? Do you want to be notified as soon as possible if your pet passes or would you rather wait until you’ve returned safely from your trip? How should your pet sitter and your veterinarian proceed if you simply cannot be reached? 

  1. Stick to a Schedule

As mentioned above- pets like routine. If you break this routine, they will usually just stare at you in disbelief. Don’t believe us? Try feeding your cats their dinner 20 minutes late and see how they react. Pet sitters would benefit from knowing that your dogs get up around 7 am and go outside for a little romp in the backyard to do their business before they have breakfast which includes their morning medication. This is followed by a regular brushing/grooming session while you typically skim over the newspaper and drink your morning coffee. These are all small details but can be useful tips for your pet sitter if they are having a difficult time with house soiling or refusal to eat or take medications. Your pet sitter may need to know that ‘Louie’ will break into the cupboard and spill his cat treats all over the counter if you don’t feed him before 6:00 pm. And that ‘Millie’ won’t take her liquid joint supplement unless you actually put it on her kibble but must leave those kibbles outside of her dish, duh! 

  1. Pet Personality Profile

Just like people, our little fur-babies have their personalities and a long list of the things they like or dislike. Some pets are the biggest cuddlers of life, and all they want is human contact for as long as they can get it. They don’t understand that a 15lb, purring, fur-ball on your head at night is not desirable. On the other hand, there are pets that want to be fed, walked and have the occasional belly scratch but that’s as much affection as they seek and it’s always on their terms. It’s important for your pet sitter to be aware of these personality differences. Too much attention or too little attention can equally trigger anxiety.

  1. Ruffing up the Rules

Just like children, dogs will test the rules!! Make sure your pet sitter knows if your dog is allowed on the bed or if they are allowed table scraps. Routine, routine, routine!

  1. Don’t Make a Fuss

When leaving, please don’t make a fuss. We know it’s hard to leave your fur-baby behind. We know you’re going to miss them, but what are they feeling? Your pet looks to you to know how they should react to a situation. If you are stressed or upset when saying goodbye, they will be too. Take a quick walk with your companion to expel some energy and then keep it casual, as if you were just going to work or out for dinner. By keeping your emotions checked, hopefully, your pet is snoozing on their pillow and won’t even notice you’re gone by the time you’ve reached the airport. Of course, the big slobbery kisses you’ll get upon your return will let you know they still love you!

Written by Van Isle Veterinary Hospital

 

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Get a Cupcake and Support BC Animals in Need During Treat Week (Feb 24 - Mar 1, 2020)

Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.

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Last updated: May 29, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

3. ONLINE CONSULTATIONS ARE AVAILABLE

If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

4. OPERATING HOURS

During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!

Our team of doctors felt it was important to get back to performing your pet’s much needed regular services. In order to do so safely, we had to once again change the way we do business.

We are OPEN with the following hours:

Monday - Friday: 8:00 am - 8:00 pm
Saturday & Sunday: 8:00 am - 5:00 pm

We are continuing to expand our hours to better serve our clients and social distance our team with 1 vet and 1 tech here until 11:00 pm, 7 days a week.


Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Van Isle Veterinary Hospital