Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here. Open 7 days a week
With our mild winters and early jump into Spring, we’re already seeing signs of ticks. Did you know that ticks start to appear as soon as the weather hits 4° Celsius? In the Comox Valley, this means ticks can be a pest pretty much all year round. Veterinary practices all across the nation have seen an increase in ticks on pets in recent years. Tick-borne diseases are also on the rise, which is something we should be talking about. Although we are considered a lower risk area compared to parts of eastern Canada, Vancouver Island is currently identified as a risk area for Lyme disease on the Canadian Government Health Services website.
By treating our pets for ticks, we decrease the number of ticks in our environment which helps reduce the risk to our pets and to us. People are at risk from the same tick-borne diseases as our pets. The most common canine tick-borne disease seen in North America is Lyme disease. Ehrlichiosis, Rocky Mountain spotted fever, Anaplasmosis and Babesiosis are also common. On Vancouver Island, the most commonly found tick is the Western Blacklegged Tick.
Keep your pets on a regular tick and parasite control program.
Avoid walking through tall, grassy areas or deer and other wildlife trails.
Check your pets regularly for signs of ticks.
All year protection is key for prevention of a tick-borne disease. Conditions are often ideal for ticks, even during our winter months.
Remove ticks immediately if found. Ticks need to feed for 24 – 48 hrs before they transmit Lyme disease. The less time they have on your pet, the less risk of transmission. This is why veterinary tick prevention products work so well; they kill ticks quickly after contact.
Wash the area well with antibacterial soap to avoid a skin infection.
Always talk to your veterinarian prior to travel to determine if you will be entering a high-risk area with your pet and start treating well before the risk of exposure.
Symptoms of a tick-borne disease may include:
Tiredness and lethargy
To learn more about how to protect your pet from ticks and other parasites, contact us at 250.334.8400. We can also show you how to safely remove a tick is found on your pet!
Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!
Our team of doctors felt it was important to get back to performing your pet’s much needed regular services. In order to do so safely, we had to once again change the way we do business.
We are OPEN with the following hours:
Monday - Friday: 8:00 am - 8:00 pm Saturday & Sunday: 8:00 am - 5:00 pm
We are continuing to expand our hours to better serve our clients and social distance our team with 1 vet and 1 tech here until 11:00 pm, 7 days a week.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Van Isle Veterinary Hospital