Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here. Open 7 days a week
Kennel Cough in the Comox Valley is a hot topic yet again this week. Here at Van Isle Veterinary Hospital, we have had a surge of patient calls and visits for this reason and would like to share a few basics on what we are seeing, what you can do, and when to see your veterinarian.
When we use the term “kennel cough,” it is a very broad term that basically includes several different viruses that can cause a cough and other respiratory symptoms. The symptoms we hear about most often are: a dog is coughing, coughing to the point of retching, choking or honking sound, presence of phlegm or whitish fluid being coughed or gagged up as a result of coughing, runny nose and eyes, sneezing and/or reverse sneezing. In most common cases, these symptoms resolve after two weeks and can be safely treated at home.
What to do if your dog starts coughing:
Give your dog plenty of rest and downtime, no vigorous play.
Keep your dog away from busy dog areas. Kennel Cough is extremely contagious, do your part not to spread the outbreak!
Help your dog to drink more fluids, consider adding some healthy broth to the water bowl to increase fluid intake.
Keep a closer eye on your pet to make sure that more serious symptoms don’t occur.
When to call your vet:
You have an immuno-compromised pet, a senior pet or a young puppy who has developed respiratory symptoms you are concerned with.
Your dog has a fever (temperature over 39.2 degrees centigrade)
Your dog becomes lethargic, non-responsive, stops eating or drinking, stops eliminating.
Is having a really hard time breathing- not just coughing.
Your dog has been coughing for over two weeks, and symptoms aren’t resolving.
Just like in human medicine, being vaccinated for Kennel Cough does not mean your pets are immune to all strains of the virus. What most veterinarians vaccinate for which falls under the “kennel cough umbrella” is:
Bordetella Bronchiseptica (in the oral Bordetella vaccine)
Distemper Virus (in your pet’s core DAP vaccine)
Canine Adenovirus (in the DAP vaccine)
Parainfluenza (included in both the core DAPP vaccine and the intranasal Bordetella vaccine)
If you are trying to prevent your animal from becoming infected with Kennel Cough, stay clear of dog parks and doggy daycare while the virus is evident in the community. While out walking, try to avoid stopping to sniff or “have a play” with other unknown dogs and remember that the virus can be contagious after symptoms have resolved, so respect your fellow dogs by staying close to home if your dog is under the weather.
Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!
Our team of doctors felt it was important to get back to performing your pet’s much needed regular services. In order to do so safely, we had to once again change the way we do business.
We are OPEN with the following hours:
Monday - Friday: 8:00 am - 8:00 pm Saturday & Sunday: 8:00 am - 5:00 pm
We are continuing to expand our hours to better serve our clients and social distance our team with 1 vet and 1 tech here until 11:00 pm, 7 days a week.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Van Isle Veterinary Hospital