Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here. Open 7 days a week
Kennel Cough in the Comox Valley is a hot topic yet again this week. Here at Van Isle Veterinary Hospital, we have had a surge of patient calls and visits for this reason and would like to share a few basics on what we are seeing, what you can do, and when to see your veterinarian.
When we use the term “kennel cough,” it is a very broad term that basically includes several different viruses that can cause a cough and other respiratory symptoms. The symptoms we hear about most often are: a dog is coughing, coughing to the point of retching, choking or honking sound, presence of phlegm or whitish fluid being coughed or gagged up as a result of coughing, runny nose and eyes, sneezing and/or reverse sneezing. In most common cases, these symptoms resolve after two weeks and can be safely treated at home.
What to do if your dog starts coughing:
Give your dog plenty of rest and downtime, no vigorous play.
Keep your dog away from busy dog areas. Kennel Cough is extremely contagious, do your part not to spread the outbreak!
Help your dog to drink more fluids, consider adding some healthy broth to the water bowl to increase fluid intake.
Keep a closer eye on your pet to make sure that more serious symptoms don’t occur.
When to call your vet:
You have an immuno-compromised pet, a senior pet or a young puppy who has developed respiratory symptoms you are concerned with.
Your dog has a fever (temperature over 39.2 degrees centigrade)
Your dog becomes lethargic, non-responsive, stops eating or drinking, stops eliminating.
Is having a really hard time breathing- not just coughing.
Your dog has been coughing for over two weeks, and symptoms aren’t resolving.
Just like in human medicine, being vaccinated for Kennel Cough does not mean your pets are immune to all strains of the virus. What most veterinarians vaccinate for which falls under the “kennel cough umbrella” is:
Bordetella Bronchiseptica (in the oral Bordetella vaccine)
Distemper Virus (in your pet’s core DAP vaccine)
Canine Adenovirus (in the DAP vaccine)
Parainfluenza (included in both the core DAPP vaccine and the intranasal Bordetella vaccine)
If you are trying to prevent your animal from becoming infected with Kennel Cough, stay clear of dog parks and doggy daycare while the virus is evident in the community. While out walking, try to avoid stopping to sniff or “have a play” with other unknown dogs and remember that the virus can be contagious after symptoms have resolved, so respect your fellow dogs by staying close to home if your dog is under the weather.
Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are very excited to welcome you back into our lobby! We have put some important safety measures in place to help keep our clients and our team safe.
We will continue to offer curbside service for any client who requests it.
Masks or face coverings are required to enter our hospital. If you do not have a mask, we can supply one for you. If you are unable to wear a face mask or face covering, we can still offer your pet the same great care and attention through our curbside service.
To comply with social distancing, we ask that only one "pet parent" enter the hospital during their appointment. You will be asked to sanitize your hands as well as a few screening questions prior to entry.
We are able to accommodate one client at a time in our retail/prescription pick up area. We kindly ask that you wait outside in our designated, covered waiting area until it is safe to enter. Thank you for your patience while you wait at a safe distance. Don't worry; we will be there to assist you and get you what you need!
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store”.
3. ONLINE ORDERS
The use of our online store for easy ordering, payment and delivery of our pet's food, flea and tick medications. Orders over $100 can be delivered to your home for free! CLICK HERE
4. OPERATING HOURS
During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!
Our team of doctors felt it was important to get back to performing your pet's much needed regular services. In order to do so safely, we had to once again change the way we do business.
We are OPEN with the following hours:
Monday - Friday: 8:00 am - 8:00 pm
Saturday & Sunday: 8:00 am - 5:00 pm
Thank you for your patience and understanding, and we look forward to seeing you and your furry family members again!
- Your dedicated team at Van Isle Veterinary Hospital