Is Your Pet Emergency Ready?

Emergency preparedness is a hot topic this time of year. Winter on Vancouver Island means windy, winter storms, floods, power outages and reminders that we live on an active earthquake belt. Every household should be prepared and what better time to do this then the start of 2019! It’s easy to think about our family’s needs first…food rations, water, emergency kits, flashlights and batteries etc. but is your pet prepared?

Our pets are a part of our families too and during a true emergency, not knowing what to do with your furry companion can add extra stress to an already stressful situation. Do you have a pet on regular medications that are critical to maintaining good health such as insulin for diabetes, thyroid or anti-seizure medications? What about specialty diets for skin allergies or kidney disease? Where would your pet go if you had to evacuate your home on short notice?

Key items to have on hand to be “pet emergency ready” include:

  1. A kennel or portable pet carrier – Kennels are not only useful at time of transport but can be a safe, calming place for your pet to rest in times of upheaval. Kennels are especially useful when staying at a hotel or at a friend’s house for a short period of time.
  2. Extra bag of specialty foods/diet – If your pet requires a special diet, keeping a small, sealed bag on hand is always a good idea. You should always have at least a week’s supply of your pet’s food at home.
  3. Portable fresh water and dish
  4. One week’s supply of your pet’s medications – If your pet requires daily medication, it is never a good idea to let it run out or down to the last day prior to getting a refill. We recommend calling your veterinarian’s office 7 days prior to running out.
  5. A special toy/treats – revealing a new toy can be a great distraction for your pet while having to kennel or transport during an emergency.
  6. First Aid Kitpet first aid kits can be purchased at most vet hospitals and are extremely helpful to have on hand while camping or hiking.
  7. Extra collar/leash – Keep an extra leash or collar in your car or backpack for use during emergency situations.
  8. Emergency contact numbers – This list can include your favourite pet boarding facilities, your family veterinarian and friends or neighbours who can check in on your pet or feed them if you are not able to make it home for a period of time.
  9. ID collar, contact information on your pet! – During times of emergency, pets can become separated from their owners. This can be very traumatic for your family. While microchips and tattoos are a great means of identification, during an emergency situation having an ID tag on your pet’s collar is invaluable. Make sure the ID tag has your UPDATED phone number and address so you can reconnect with your lost pet quickly. At Van Isle Veterinary Hospital, we have lost dogs turned in to us almost weekly. Some with multiple ID tags; many of which have old, inactive numbers and addresses on them which can be frustrating.

Remember, being prepared is the best way to tackle any emergency situation! Give us a call at 250-334-8400 for more information on what you should have in your pet’s emergency preparedness pack, to purchase a first aid kit or to stock up on your pets’ special food/medication.

Written by: Van Isle Veterinary Hospital



Get a Cupcake and Support BC Animals in Need During Treat Week (Feb 24 - Mar 1, 2020)

Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.

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Last updated: March 30, 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.


This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.


We are very excited to welcome you back into our lobby! We have put some important safety measures in place to help keep our clients and our team safe.


The use of our online store for easy ordering, payment and delivery of our pet's food, flea and tick medications. Orders over $100 can be delivered to your home for free! CLICK HERE


During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!

Our team of doctors felt it was important to get back to performing your pet's much needed regular services. In order to do so safely, we had to once again change the way we do business. 

As such, effective October 6, 2020, we will no longer be available for after-hours, on call services between midnight and 7:00 am. After-hours emergency care will be referred to Central Island Veterinary Emergency Hospital between the hours of midnight - 7:00 am. They can be reached at 250-933-0913.

We will continue to be available until midnight for your call-in, after hours needs.

Our regular hours of operation remain the same:

Monday - Friday: 8:00 am - 8:00 pm

Saturday & Sunday: 8:00 am - 4:30 pm

Thank you for your patience and understanding, and we look forward to seeing you and your furry family members again!

- Your dedicated team at Van Isle Veterinary Hospital