Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here. Open 7 days a week
Losing a family pet can be devastating. It is something every pet owner faces at least once in their lifetime and it never becomes easy to say goodbye. However eventually in every pet’s life, there comes a time where we have to make that hard decision.
The decision regarding euthanasia of a beloved pet may be the most difficult decision one has to make in one’s entire life. Whatever the decision, it should be one that you can look back upon and know that the best decision was made and that you would make the same decision again. We all want what’s best for our pets and being able to offer them peace and comfort after a long, loyal life with the family is one of the most humane things you can do.
So how do you know when it is time? There are a few questions that may help you make this difficult decision. Is your pet eating? The quality of life involves eating or at least interest in food. Is your pet free of pain, not only physical but also the psychological pain and loss of dignity that comes from the development of incontinence in a dog that has been housebroken for its entire life? Is your cat still able to happily groom? Or has the pain of arthritis become so severe he spends his days isolating himself from the rest of the family for fear of being touched? Does your dog still enjoy her favorite activities? Or does she turn away from the leash hanging by the door? You know your pet better than anyone and only you can truly answer these questions. Your veterinarian is there to help guide you with this difficult decision, to answer any questions you may have, and to ensure your precious friend gets the peaceful passing that he or she has earned.
When it is time, have a family meeting and discuss what you want for your pet and how you would like to handle his passing. Make sure to discuss your concerns, fears and wishes ahead of time with your veterinarian to ensure your experience can one day be looked upon in a positive light, even during such a difficult time. Discuss these wishes and concerns with a close family friend who can step in and speak on your behalf if needed. Having a friend by your side can give you strength and much need support. Let them drive you to and from the vet hospital.
Although not a happy topic, it is an important topic and one that should be well thought about. When the time comes you can take comfort in already knowing what you want and what to expect. Cherish your pet’s senior years. They pass too quickly. It’s the time when you have the companionship of a wonderful old friend. Make every day count.
Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!
As you can imagine, we have a significant backlog of surgeries and wellness/vaccine exams to catch up on and we will be working hard over the next several weeks to do just that. We want to thank everyone in advance for your patience while we work through this. Although restrictions have been lifted, our health and safety protocols have not. It is important we continue to follow the guidelines set out by Worksafe BC and social distance our large team as much as possible. This means although we can offer these elective services, we are doing much fewer during the day then we were pre-COVID.
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
During the first 8 weeks of COVID, we were operating as a 24-hour facility to better serve our community and to maintain social distancing within our team. However, as the COVID-19 situation changes, so do we!
Our team of doctors felt it was important to get back to performing your pet’s much needed regular services. In order to do so safely, we had to once again change the way we do business.
We are OPEN with the following hours:
Monday - Friday: 8:00 am - 8:00 pm Saturday & Sunday: 8:00 am - 5:00 pm
We are continuing to expand our hours to better serve our clients and social distance our team with 1 vet and 1 tech here until 11:00 pm, 7 days a week.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Van Isle Veterinary Hospital