We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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250.334.8400

Saying Goodbye to Our Pets

Losing a family pet can be devastating. It is something every pet owner faces at least once in their lifetime and it never becomes easy to say goodbye. However eventually in every pet’s life, there comes a time where we have to make that hard decision.

The decision regarding euthanasia of a beloved pet may be the most difficult decision one has to make in one’s entire life. Whatever the decision, it should be one that you can look back upon and know that the best decision was made and that you would make the same decision again.  We all want what’s best for our pets and being able to offer them peace and comfort after a long, loyal life with the family is one of the most humane things you can do.

So how do you know when it is time? There are a few questions that may help you make this difficult decision.  Is your pet eating?  The quality of life involves eating or at least interest in food.  Is your pet free of pain, not only physical but also the psychological pain and loss of dignity that comes from the development of incontinence in a dog that has been housebroken for its entire life?  Is your cat still able to happily groom? Or has the pain of arthritis become so severe he spends his days isolating himself from the rest of the family for fear of being touched? Does your dog still enjoy her favorite activities?  Or does she turn away from the leash hanging by the door? You know your pet better than anyone and only you can truly answer these questions.  Your veterinarian is there to help guide you with this difficult decision, to answer any questions you may have, and to ensure your precious friend gets the peaceful passing that he or she has earned.

When it is time, have a family meeting and discuss what you want for your pet and how you would like to handle his passing. Make sure to discuss your concerns, fears and wishes ahead of time with your veterinarian to ensure your experience can one day be looked upon in a positive light, even during such a difficult time. Discuss these wishes and concerns with a close family friend who can step in and speak on your behalf if needed. Having a friend by your side can give you strength and much need support. Let them drive you to and from the vet hospital.

Although not a happy topic, it is an important topic and one that should be well thought about. When the time comes you can take comfort in already knowing what you want and what to expect.  Cherish your pet’s senior years.  They pass too quickly.  It’s the time when you have the companionship of a wonderful old friend.  Make every day count.

Written by Van Isle Veterinary Hosptital

 

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Get a Cupcake and Support BC Animals in Need During Treat Week (Feb 24 - Mar 1, 2020)

Van Isle Veterinary Hospital is super excited to be hosting our 4th annual cupcake day fundraiser! BCSPCA celebrates “Treat Week” across the Province from Feb 24th – March 1st 2020 where business, pet owners and animal lovers can bake up a storm and sell treats with the proceeds going to BC animals in need.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Friday, March 19, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250.334.8400. We will take a history of your pet from outside your car, and bring your pet into the clinic for an examination with the veterinarian. Once the examination is finished, the Doctor will either call you or come out to talk to you to discuss the treatment etc for your pet. For those who do not have a mobile phone, an easy knock at the door will work the same way!

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are OPEN and temporarily operating as a 24-hour hospital.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Van Isle Veterinary Hospital